For more instructions on how to disconnect and reconnect the CD, DVD or Blu-Ray drive, refer to the Dell knowledgebase article Instructions to Download and View Manuals. Dell System Detect and Dell SupportAssist application will be installed to run a diagnostic on the devices of your computer. In the Device Manager window, expand DVD/CD-ROM drives. garyallen349 I'm a bit confused your original post you said "Windows cannot start this hardware device" Then you removed and reinstalled it and now you say it had been working. http://getplaycraft.com/dell-laptop/dell-laptop-keyboard-not-working-dell-support.html
FOLLOW US Twitter Facebook Google+ RSS Feed Disclaimer: Most of the pages on the internet include affiliate links, including some on this site. Note: To select more than one item, press and hold the Ctrl key and select the files you want to burn. Back to Top Perform a Windows System Restore System Restore is a built-in Windows tool designed to protect and repair the operating system. When something goes wrong with your computer, System Restore should be used prior to restoring to factory condition.
There are many different brands and types of recordable, some perform better than others. Note: To select more than one item, press and hold the Ctrl key and select the files you want to burn. In the Run dialog box, type devmgmt.msc then press the Enter key. Back to Top Run the Dell PC Diagnostics on the Optical Disk Drive (CD, DVD or Blu-ray drive) The optical disk drive diagnostic may require you to have certain types of
If these "autofixes" do not resolve your issue, a clean install or factory reimage will. Back to Top Write/Burn a disc using the Windows built-in burning engine My Computer or File Explorer (it was called Windows Explorer in Microsoft Windows 7 and earlier versions of Microsoft Double-click the AutoPlay icon. http://www.dell.com/support/Article/SLN116383/HE This issue may occur with pre-recorded discs and with recordable (R) or rewritable (RW) discs.
Out of Warranty Process. (ii) No, carry on with step 2. If you don't have complete care on your notebook PC, Please check this guide here. Note: If the AutoPlay dialog box doesn't appear, click My Computer or Computer, and then double-click on the optical disk drive icon. Microsoft Windows 10, Windows 8.1 or Windows 8 might show Burn files using File Explorer.
Thank you. http://www.dell.com/support/article/us/en/4/SLN284835/en Press the Windows key + R to open the Run dialog box. Use the troubleshooting instructions below if your CD, DVD or Blu-ray drive is not able to read any discs or unable to recognize any discs. Like Operating System and driver revisions, the update contains feature enhancements or changes that will help keep your system software current and compatible with other system modules (hardware, firmware, drivers and
Germ-x this is my brother-in-laws laptop, I assumed the drive was working prior to him giving the laptop to me, I will have to confirm this however with him. http://getplaycraft.com/dell-laptop/dell-laptop-display-not-working.html When you power back up look at the little led light on the DVd burner door and see if it blinks on/off. Drag and drop the files into the empty disc folder. If not Windows surely will not see it.
Please restart your system and tap rapidly at the
This will help you identify if the issue with just the 3rd party recording software or the optical disk drive. Note: You will need to login to Windows with an account with administrator privileges. Back to Top Run the Microsoft CD/DVD Fix-it troubleshooter Microsoft Fix-it is a diagnostic software developed by Microsoft which allows detecting potential troubles which may affect a computer running on Microsoft
How to run System Restore in Windows XP on your Dell PC. Click on the troubleshooting steps below for more instructions. Back to Top Write/Burn a disc using the Windows built-in burning engine My Computer or File Explorer (it was called Windows Explorer in Microsoft Windows 7 and earlier versions of Microsoft Some reasons why the disc you may be using is not working: You are trying to use the wrong type of disc for your drive.
Back to Top Update or reinstall the driver for the optical disk drive Drivers for your CD, DVD or Blu-ray drive is included within the Operating System and hence does not Sign in to make your opinion count. Can you try the drive in another similar system? (You can find a step by step guide for your Particular system in your user guide or manual.) (i) Yes. (A) If have a peek at these guys Wait until the disc burning process is complete.
In the Run dialog box, type control then press the Enter key. Vincent & Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Togo Trinidad & Tobago Tunisia Turkey Turkmenistan Turks & Caicos Islands Uganda Ukraine United Arab Emirates United Kingdom United States If it's identified to a hardware fault, this troubleshooting should enable you to raise a service request with one contact. (As you will have completed the diagnostics before getting in touch When the disc burning is complete, the drive tray will open and you can remove the disc.
Reports: · Posted 4 years ago Top Lighthouse Posts: 13598 This post has been reported. If there is no reference to the dvd drive in device manager how do I delete the drivers. Does the CD/DVD tray eject when the button on the drive is pressed? (i) Yes, proceed to step 6. (ii) No, carry on with this guide. 3. Select the Operating System installed on your computer to find more information about how to perform System Restore: Windows 10 Windows 8.1 or Windows 8 Windows 7 Windows Vista Windows XP
Table of Contents: Symptom Troubleshooting steps Symptom There could be several reasons why a CD, DVD or Blu-Ray drive is not detected or recognized by Microsoft Windows or other applications.
© Copyright 2017 getplaycraft.com. All rights reserved.